Return Policy

Last Updated: 18 February 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at maker@mpwerks.com to obtain a Return Merchandise Number Authorization (RMA) number Return Label. After receiving a RMA number, place the item securely in its original packaging, and mail your return.

REFUNDS

After receiving your refurn and inspecting the condition of your item, we will process your return or exchange.

Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please note:

  • Sale items are Final and cannot be returned

If you have any questions regarding this policy, please contact maker@mpwerks.com.